Helping You Make Sense of Things

Helping You Make Sense of Things

Research LampPost

The Research LampPost is an independent market research house based in Cape Town, South Africa.
We conduct both qualitative and quantitative market research throughout South Africa. We are corporate members of the South African Market Research association.
Our mission is quite simple: Produce outstanding market research. Get it right. Be insightful. Be useful. We pride ourselves on our service and our personal touch.
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Why Choose The Research LampPost for Market Research Surveys

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Defining Strength

Our defining strength is our customer focus. We pride ourselves on providing excellent value to our clients across a range of research services. We don’t stop at the report but also provide excellent after sales market research support. We are accessible and if you call us you will be speaking to the person directly responsible for producing the report.

Our executive team members are the ones who produce the reports. Thus our standards are very high and our clients are assured of quality customer support.

Ethical Market Research Standards

We are committed to providing high-quality work and operate in accordance with the principles of the SAMRA code of conduct.

All our projects are executed to the highest ethical standards in the way we conduct research and we maintain the highest standards of accountability and integrity in the way we do business.

Value for Money

At TRL we aim to provide you with the right answers within a reasonable budget. The cost of getting the wrong answers is far more expensive than the price of any research project. We aim to do things right from the time we make the first contact until the project is complete and the report delivered. And to provide excellent service every step of the way. We put a huge amount of effort into every research project and our directors supervise the entire project to ensure high standards throughout. They are the ones who produce the research reports and are accessible for any support queries.

Our ultimate goal is to provide insight that you can profit from, whether it’s identifying and improving on weaknesses within your organization or better understanding customer needs so that you can profit from better customer relationships.

Usable Results

We focus on holistic – market research solutions that our clients can use. We ensure that what we produce at the end fulfils the most basic requirements for our clients: Our research is reliable, clear, usable and understandable

Experienced Team

We have extensive and varied experience in a wide range of industries, methodologies and client types.

What our clients say

  • A special thanks to all of you for always producing quality work and delivering our products on time. We appreciate your professionalism and ability to easily understand our requirements and needs and we’ve always been pleased with the outcomes.

    - Mu-arfia

  • We recently requested Research Lamppost to assist us with conducting a survey. They conducted a very professional service and the quality of reporting was of exceptional quality. We will be happy to use the services of this company

    - Bubele

  • Over the past 8 years, Coca Cola Peninsula Beverages has found the insights given by Duncan and his team, very valuable. It has assisted us in creating a “sniper” approach in terms of which business improvement initiatives to focus on first following a very comprehensive and dependable Customer Service survey. Duncan takes the time and effort to understand our business and also puts forward valuable suggestions based on his expertise; ones we might not have thought of. He also ensures that when we embark on a research initiative, that we are clear on our objectives and never just “run a survey” for the sake of it. The Research Lamppost has become a trusted partner, helping us to live out our purpose of refreshing our communities, inspiring moments of optimism and happiness, creating value and making a difference that matters. We are extremely satisfied with Duncan and his team and would highly recommend the services of TRL to any business!

    - Jaco